Privacy Policy

This Privacy Policy describes how Cozy House Forever collects, uses, and protects your information when you use our website www.cozyhouseforever.com or interact with us in any way. By using this website, you agree to the practices described in this policy.

1. Information We Collect

• Personal Information: Name, email, phone number, address, or other information you provide when you fill out a form, request a quote, or contact us.
• Device & Technical Data: IP address, browser type, device type, referring pages, time on site, and interactions (via Google Analytics and cookies).
• Location Information: Approximate location based on IP for analytics or service area targeting.

2. How We Use Your Information

We use the information we collect to:

• Respond to your service requests, inquiries, or quote submissions
• Improve website functionality and user experience
• Send important updates, appointment reminders, or promotional offers (only if you opt in)
• Ensure compliance with applicable laws and regulations

3. How We Share Information

We do not sell your personal information. We may share your information with trusted third parties, such as:

• Service providers like email platforms or customer support tools
• Analytics providers like Google Analytics
• Payment processors (if applicable)
• Legal authorities, when required by law

4. Use of Cookies

We use cookies and similar technologies to analyze traffic, personalize content, and enhance your experience. You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, so please use caution when sharing sensitive data.

7. Your Rights Under California Law

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to:

• Request to know what personal information we have collected about you
• Request deletion of your personal information
• Opt out of the sale of your personal data (we do not sell personal data)
• Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us using the details in the "Contact Us" section.

8. Third-Party Links

Our website may link to third-party websites that have separate privacy policies. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review it regularly.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your California privacy rights, contact us at:
Cozy House Forever
Email: [email protected]
Phone: (408) 888-4959
Mailing Address: San Jose, California