Privacy Policy

This Privacy Policy describes how Cozy House Forever ("we", "us", or "our") collects, uses, and protects your information when you contact us by phone or text. This website www.cozyhouseforever.com does not collect personal information or use tracking technologies.

1. Information We Collect

  • Personal Information: We may collect your name, phone number, email address, address, and service-related information when you contact us by phone or text message.
  • Website Data: This website does not use forms, cookies, analytics, or any tracking tools. No technical or personal data is collected through browsing.

2. How We Use Your Information

We use the information you provide directly to:

  • Respond to your inquiries, calls, or quote requests
  • Schedule appointments or provide service updates
  • Maintain customer communication records
  • Comply with applicable legal or regulatory obligations

3. How We Share Information

We do not sell your personal information. We may share your information only with:

  • SMS/Phone service providers (e.g., Phone.com) for business communication
  • Law enforcement, if required by law or legal process

4. Data Retention

We retain your information only as long as necessary to fulfill communication or service-related purposes, unless a longer retention period is required by law.

5. Data Security

We use reasonable security measures to protect your data. However, no method of transmission or storage is fully secure. Please use discretion when sharing sensitive information.

6. Your Rights Under California Law

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal data we have collected about you
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your data (we do not sell data)
  • The right not to be discriminated against for exercising your rights

To make a request, please contact us using the details in the Contact section below.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

8. Changes to This Policy

We may update this policy at any time. The latest version will always be available on this page. Continued use of our services means you accept any updates.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:
Cozy House Forever
Email: [email protected]
Phone: (408) 888-4959
Mailing Address: San Jose, California

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